CMW Customer Service Followup

This form is for internal use only

Use this Form to notify Service Technician

of Customer Machine Issue.

PLEASE BE AS COMPLETE AS POSSIBLE, WE REALLY APPRECIATE IT.

First Name *
Last Name *

If you don’t know their last name, please type "Unknown"

Company *

City *
State *

Phone *

Machine Model # *

Machine Serial #

Due Date:

Customer Urgency *

***URGENT ***SEMI-URGENTNOT URGENT

URGENT: Needs help immediately. Contact CMW if Shawn is not available

SEMI-URGENT: Can wait for Shawn to get back to them but needs him to contact them as soon as possible.

NOT URGENT: Not urgent at all. Just needs parts shipped or has a basic question. Shawn can get back to them as soon as he can.

What issues are they having? Please be very specific. *

Customer will be sending pictures to service@teecosolutions.com

* Fields are required